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How to buy in ibericadeiluminacion.com
Buying at our store is very simple. You only follow the following steps:
1. Log in or create an account.
2. Choose the category and family of the product you are looking for.
3. Displays the product that interests you. With a click you will get an expansion of the photograph to see detail and rear of the product, technical specifications, color temperatures available, reference and price.
4. Select the color temperature and the amount and click on "Add to cart". Once added to the cart you can continue buying or going to the box.
5. Choose if you want to pick up your order in our warehouse or receive it by messaging.
6. Select the payment method.
7. Confirm the order
8. You will receive an email with confirmation of your order.
In the event that it has a discount voucher you must follow the steps below:
- If you do not see the validation code in the process of your purchase, you should go to your account and click on "My Vouchers". If you have a promotional code, it will appear there and you would only have to copy and paste at your corresponding place.
- If you have two or more discount vouchers, the validation process is exactly the same, but it must be validating the discount vouchers one by one.
Forms of payment in ibericadeiluminacion.com
Our store puts at your disposal various means of payment so you can choose the one that best suits you or adjust to your needs:
Bank transfer payment
It consists of the bank transfer or cash entry into the account, which will appear in the "Contact" section of our website, the full amount of purchase (portions included). This account is the ownership of our store and must indicate in the concept the order number to which the transfer or income corresponds.
The orders made under this modality will be canceled if they are not paid within a period of 7 days. The order will not be considered effective until we confirm the corresponding income, and therefore, the delivery times will begin to count from that date. You must bear in mind that some bank entities take 1 or 2 business days to make the transfer effective, and income on account can take 24 hours to be reflected in our system.
Credit card payment
Our store accepts payments with Visa, Verifiedby Visa, Mastercard, Mastercard SecureCode. The bank that issues the card must be in Spanish territory.
Our store does not store information regarding credit cards.
Delivery time ibericadeiluminacion.com
Delivery in Spain (Peninsula and Balearic Islands)
The products are sent to the shipping address indicated in the order.
The merchandise is sent with our transport company in an Express service, the day after your expedition, after the order for payment of the order and always before the 17.00h. Messaging does not make deliveries on Saturdays, Sundays or holidays.
You can check the tracking number of your order via the web page.
Shipping costs include packaging, handling and shipping. In addition, they are insured before robbery, loss and / or breakage.
* In Canarias and Baleares, the delivery may be delayed at 48h - 72h. (Via airplane)
* In Canarias and Baleares, the delivery may be delayed at 7 days or more depending on the output of customs merchandise. (Via boat)
Incidents in the delivery of products:
Without prejudice to the legally recognized guarantee, the incidents that may arise are the following:
- Product damaged by transport: If at the time of delivery of the product it detects any damage in the packaging or product, it should reflect it in the transport document and contact us within 3 calendar days to communicate the incidence.
- Product that by mistake, it does not correspond to the order: it must be communicated within a period of 7 calendar days. Our store will support the collection costs of the wrong product and delivery of the correct product.
The incidents should be communicated by sending an email to our e-mail, which will appear in the "Contact" section.